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Global Hub & Multi-Workspace Start Guide (Terms & Key Concepts)

This article introduces the key concepts of a Global Hub with multiple workspaces, and guides to manage multi-workspace users.

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Written by Claudio Morsella
Updated over 2 months ago

Table of Contents:

Terminology:

  • Global Hub: The top-level object, and admin layer, for clients with two or more workspaces.

    • All the workspaces that a client has are contained in the account.

  • Workspace: An instance of the Thoropass application. This is an sub-unit of the Global Hub.

    • The client may choose for this instance to represent a product or sub-organization.

    • A client with a single workspace is not a multi-workspace client by definition.

  • Multi-Workspace User: Any user that is able to access multiple workspaces from a single login credential.

  • Single-Workspace User: A user from a multi-workspace client that is only able to access one workspace from the login credential.

Login Concepts - Multi-Workspace

If a Thoropass customer has Multiple Products, and each product has a separate workspace (instance) in Thoropass, the Multi-Workspace user can login to all instances with 1 username and password. (see illustration below)

User Guides - Multi-Workspace

Global Hub User Management: (Account Admin Guides)

  1. Global Hub: Multi-Workspace User Management

  2. Global Hub: Bulk Add or Invite Multi-Workspace Users

Workspace-Level Guides:

  1. Multi-Workspace Login (User Guide)

  2. Multi-Workspace User Management (Admin Guide)
    ​Includes SSO Login with Multi-Workspace

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