1. Permissions.
To create a Deel connection account a user requires one of the following permissions: Admin or IT Developer Admin (for more info on Deel permissions, click here).
2. Setting up a Deel integration.
Log into the Thoropass App.
Select Settings, Integrations, Deel.
Create a name for the connection account, select Save.
Follow the prompts in the integration wizard.
Once the setup steps are completed, the following message will appear:
" Hang tight! The Thoropass Support Team is currently working to remediate your connection account ".
Deel integrations have a 24-hour initiation period:
During which our integration partner completes the final backend processes.
At the end of the 24-hour period, the integration will display a "Connected" status.
3. Update frequency.
Deel connection accounts update / refresh every 24 hours, thereafter.
4. Employee Types.
Deel categorizes users in their HR & Payroll system in the following ways:
Employees with a Deel contract.
These individuals have a contract with Deel or were added as EOR employees.
Their data will be obtained when the integration is processed and updated.
Employees who appear in the Contracts/People section of the Deel dashboard.
A limitation in Deel prevents the addition of their work emails to their user profiles in Thoropass.
Managers (classified as external users).
These individuals are not included in the Contracts/People section of the Deel dashboard.
They do not have a full profile in Deel.
They will not appear in Deel's endpoints, when data is extracted.
(Due to the above they won't appear in the Thoropass People Table).