Using the Thoropass app to complete due diligence questionnaires (DDQ) will save you hours of manual effort. Our automations will:
Pull answers directly from your previously completed DDQs, and
Use AI to generate high confidence answers from your source documents, such as policies, reports, and procedures.
Step 1: Upload Previously Completed DDQs
Uploaded DDQs will be used to populate your DDQ library and answer new questionnaires.
To upload a previously completed DDQ, do the following:
In the navigation bar, select Due Diligence > Library.
Select Upload.
Choose the appropriate DDQ and select Upload to Library.
To intake properly, you'll need to format your DDQ according to the .xlsx template found on the upload modal.
Best Practice Tip:
Choose quality. To get the best questionnaire answers, only use your most accurate and up-to-date DDQs.
Step 2: Add Source Documents
For questions not covered in previously completed DDQs, Thoropass's AI will interpret your other source documents and draft appropriate answers.
To add source documents, do the following:
In the navigation bar, select Due Diligence > Questionnaires.
Select the Source Documents tab and select Add Source Documents.
You can choose to Select From Thoropass or Upload From Local.
Select From Thoropass will display documents already uploaded to Thoropass.
When you've chosen your new documents, select Add Source Documents to add them to your source documents table.
Best Practice Tips:
Relevant documents. Select your most up-to-date policies, reports, and procedures, anything that reflects your compliance posture.
Don't add everything. Although you can add as many source documents as you like, additional documents will take longer to process, and outdated items can result in inaccurate responses.
Avoid uploading password-protected files. The AI cannot create embeddings for files it cannot access, preventing it from understanding and utilizing the content.
Step 3: Create a New Questionnaire
With your previous DDQs and relevant source documents uploaded, you're ready to get started.
To create a new questionnaire, do the following:
In the navigation bar, select Due Diligence > Questionnaires.
Select New Questionnaire. You will be guided to upload your questionnaire (.csv or .xlsx currently supported) and select the appropriate data from the Question and Answer columns.
Select Import to complete the questionnaire import and create your questionnaire.
Although questionnaires can now be uploaded directly into Thoropass, it is still possible to create new questionnaires using the Thoropass Magic Plugin for Excel if you want to.
To learn how to install the Thoropass Magic Plugin, see How to Install the Thoropass Magic Plugin.
To learn how to use the Thoropass Magic Plugin, see How to Use the Thoropass Magic Plugin.
Step 4: Run Thoropass's Autofill
DDQs awaiting our automations will have the status Ready for Autofill. To generate your answers, simply choose the questionnaire and select Run Autofill.
Depending on the length of your DDQ and the number of source documents, this could take a few minutes. We'll notify you when your answers are ready.
Step 5: Review Your Generated Answers
Once the automations are finished, you'll need to review and approve your answers. DDQs awaiting your review will have the status Ready for Review.
When you open a Ready for Review DDQ, we'll tell you which questions were answered and how:
Answers pulled from your DDQ library will be labeled as Exact Match.
Answers generated from your source documents will be labeled as AI-Generated Response.
In some cases, we won't be able to generate a high-confidence response from your source documents, and we'll mark those questions as No Response Found.
If you don't agree with the answer we've found, you can select the question and review other answers in the Automated Response column. We'll tell you where we found the information, and in the case of AI-generated responses, how confident we are in the answer.
If you need a teammate to help you out, you can always assign a question to them directly and we'll notify them.
When you're satisfied with your DDQ responses, you can select Complete Questionnaire and we'll add them to your DDQ library for future questionnaires. At any time, you can download the questionnaire and answers as a .csv by selecting ⋮ > Export As CSV.