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How can I connect with Thoropass Support?

Need help with the Thoropass platform? Have questions about compliance?

Suzette Richards avatar
Written by Suzette Richards
Updated over 2 years ago

Comments

Have questions about a control, policy, or audit evidence request? Make a comment

directly on the control and tag Thoropass using an @. This keeps the conversation history close to the relevant feature -- when Thoropass replies, you'll receive an alert in the application and via email.

Ask Oro!

Additionally, there are a number of specific requests you can easily submit via our Concierge Center, accessible at the bottom of the Navigation Bar via the Ask Oro! button.

Requests you can make include:

  1. Draft a New Policy Document

  2. Help with a Due Diligence Questionnaire

  3. Schedule Time with a Thoropass Compliance & Security Expert

  4. Schedule a Risk Assessment

Administrators

If you are the administrator of your Thoropass account, please feel free to reach out to your Customer Success Manager and Compliance Architect directly.


Have another question?

You can reach us here and we will be happy to assist you.

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