The Comments Inbox is a centralized hub for managing all your control and evidence request comments within Thoropass. Designed to streamline collaboration and improve responsiveness, the Comments Inbox consolidates comments and offers robust filtering and search tools to keep you organized. Here’s a comprehensive guide to help you use this feature effectively.
What is the Comments Inbox?
The Comments Inbox is where you can view, manage, and save comments made across Thoropass. Whether you’re interacting with colleagues, account managers, or auditors, this tool helps you stay on top of communication tied to:
Controls
Evidence Requests
Instead of relying on emails or spreadsheets to track comments, the Comments Inbox gives you a dedicated space to view and manage all comments relevant to you.
Key Features
1. Centralized Comment View
The Comments Inbox displays all comments tied to you, including:
Comments you wrote.
Comments or replies you were mentioned in.
Comments on Controls you own or Evidence Requests assigned to you.
2. Powerful Filters
Quickly narrow down your view using advanced filters:
By Involvement: Comments you wrote, replied to, or were mentioned in.
By Ownership: Comments tied to a specific Control owner or Evidence Request assignee.
By Category: Choose to see only Control or Evidence Request comments.
Resolved Comments: Show or hide resolved comments based on your needs.
3. Save for Later
Mark comments as "Save for Later" to revisit them when you're ready. This feature is perfect for comments that require follow-up but can’t be addressed immediately.
4. Advanced Search
The Comments Inbox includes a robust search function. Find comments by searching for specific text within a comment or its replies. Search results are instant, making it easy to locate what you need.
5. Quick Navigation
When you find a comment that needs action, click it to go directly to the associated Control or Evidence Request. This seamless navigation ensures you can reply or review context effortlessly.
How Does It Work?
View Comments Relevant to You
You’ll only see comments that are tied to you:Comments you’ve written.
Comments you’ve replied to.
Comments/replies you’re mentioned in.
Comments on Controls you own or Evidence Requests you’re assigned to.
Understand the Difference Between Comments and Replies
The inbox displays top-level comments only.
Replies to comments are accessible via search or by clicking on the comment to view the full thread.
Frequently Asked Questions
Q: Can I see all comments across Thoropass?
No, the Comments Inbox is personalized to display comments related to you. You won’t see comments unrelated to your roles or mentions.
Q: What happens when I resolve a comment?
Resolved comments can be hidden or shown based on your filter preferences, helping you focus on active discussions.
Q: How do I access replies to a comment?
You can:
Search for text within the replies.
Click the comment to navigate to the associated Control or Evidence Request, where replies are visible.
Start Managing Your Comments Effectively
The Comments Inbox is here to simplify communication, keep you organized, and drive faster action across Thoropass. Explore the feature today and experience a more streamlined way to collaborate.